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Privacy Policy


BackgroundsOnline.com's Privacy Policy

Last updated: March 22, 2014

Backgrounds Online is a consumer reporting agency governed by the Fair Credit Reporting Act ("FCRA") as well as other state and federal laws. It is required by the FCRA, 15 U.S.C. ยง 1681 et seq. to maintain the confidentiality of all consumer information. We respect and are committed to protecting your privacy. Our privacy policy is intended to describe how we use and handle personal information as it pertains to your usage of our web site located at http://www.backgroundsonline.com.

Collection of personal and non-personal information
Backgrounds Online obtains information on an individual consumer only upon the request of a user who has a permissible purpose under the FCRA to request information on that consumer in order to provide consumer reports. The FCRA requires a user for employment purposes to certify to us that it has a permissible purpose for the report and has obtained the written consent of the consumer to request information before we can supply the requested information (there is an exception for employer investigations of suspected employee misconduct or for compliance with law or employer policies, e.g., sexual harassment investigations). The user must submit to reasonable audits by us to confirm that it is, in fact, obtaining such consents. All users must certify that they have a permissible purpose to request a report. Our customers agree to keep your information confidential and secure. Backgrounds Online does not maintain a database of consumer information.

Our clients provide us with personal information in conjunction with the collection and preparation of employment related background checks. Personal identifying information is only collected with the consumer's (or the subject of the report) consent. We do not share this information with outside third parties except for what is necessary to complete the requested services. We only accept third parties who have a privacy policy in place and take proper security measures with personable identifying information.

Any information gathered on any consumer may only be provided to the user authorized by the consumer or permitted by the FCRA or similar state law to receive the information. We cannot and do not share, sell or distribute consumer information with or to any third party other than the requesting party thereof. Any consumer, upon proper identification, has the right under the FCRA to request us to furnish to the consumer any and all information we have on that consumer. The consumer has the right to dispute the accuracy or completeness of any information contained in the consumer's file. However, we may be required, upon receipt of a court order to release the information in civil litigation, or as otherwise required by law, to disclose information regarding a consumer to law enforcement agencies.

When requesting information through one of our online forms, you may be asked to enter your name, company name, company information, and/or contact information. You may, however, visit our site anonymously.

Additionally, we collect anonymous information from all users to track how our site is used in general. This information includes: how many pages users visit, how long they spend on our site, what pages are viewed, and how they found our site. This information does not include personal identifying information, other than your computer's IP address.

What do we use your non-personal information for?
We use information we collect primarily to enhance our website with features that we intend to be useful for our visitors. Any of the information we collect from you may be used in one of the following ways: Do we use Cookies?
Yes. Cookies are small files that a site transfers to your computer's hard drive through your Web browser (if you allow). They enable the site to recognize you and capture and remember certain information as it relates to your usage of the site. Our cookies do not store personal information, or information which will later be used to identify you by any member of our staff.

We primarily use cookies to understand and save your preferences for future visits, and for authentication purposes.

Safe Harbor Provisions of Our Privacy Policy

Backgrounds Online complies with the US-EU Safe Harbor Framework and US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Backgrounds Online has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, please visit http://www.export.gov/safeharbor/.

  1. Notice
    Backgrounds Online gathers personal identifying information about consumers in order to provide employment background checks for its clients to utilize in employment related decisions, such as hiring, promotions or reassignments. Our clients certify that they have obtained the consumer's consent; they are requesting a background check for employment purposes or another FCRA permissible purpose; and they will utilize the results for a legally permissible purpose under the FCRA.

    Information gathered in the course of a background check may include, but is not limited to, arrest and conviction history, previous addresses, educational and employment history, credit reports and motor vehicle records. Our clients determine the extent of the background check they are ordering.

    Backgrounds Online will not use or sell the information gathered on consumers for any other purpose other than requested by its clients.


  2. Choice
    Backgrounds Online gives consumers the opportunity to opt out whether their personal information will be disclosed to a third party or used for a purpose incompatible with the purpose for which it was originally collected or subsequently authorized. For sensitive information, affirmative or explicit (opt in) choice must be given if the information is to be disclosed to a third party or used for a purpose other than its original purpose or the purpose authorized subsequently by the individual.

    If you are a consumer who would like to prevent an employer from conducting a background report on you, then you'll just need to refuse to sign the release of information when it's presented. If you choose to opt out after a background check has been conducted, your information and data is not necessarily deleted or destroyed as some state and federal laws required that the information gathered be maintained for specific time periods for the protection of the consumer.


  3. Onward Transfer (Transfers to Third Parties)
    In order to provide our service, Backgrounds Online will contract with other companies or individuals to perform functions on our behalf. Our subcontractors are contractually obligated to use and maintain personal identifying information consistent with our Privacy Policy. We do not allow contracted companies and individuals to share any information with any third party other than with Backgrounds Online's clients and subcontractors. Except where required by law or as stated in our Privacy Policy, we will not use or disclose any personally identifying information that a consumer proves or that we collect from other, third party sources.


  4. Access
    Every consumer who is the subject of a background check has the right under the FCRA and other state laws to a copy of the report free of charge. You may contact us at the address or phone number listed below to obtain a copy of a report we have conducted on you. You will need to request your report in writing and we will need proper identification in order to protect you. We will mail you a copy of your report within 7 days of receiving your request.


  5. Security
    We implement a variety of security measures to maintain the safety of your personal information when you choose to submit information to us.

    We offer the use of a secure server. All login and post-login information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our gateway and database only to be accessible by authorized employees with special access rights to such systems, all of whom are required to keep the information confidential.

    After a transaction, your private information will be kept on file as required by law for record-keeping purposes, and for the purpose of assisting you further at a later date.


  6. Data Integrity
    Backgrounds Online only collects data that is strictly necessary for the purposes listed under the section on "Notice." The data includes information necessary to identify a consumer for purposes of collecting employment related information. Backgrounds Online makes every reasonable effort to assure maximum possible accuracy in the information collected. Backgrounds Online cannot be responsible for errors within court records and within the records of other consumer reporting agencies, such as credit bureaus. Backgrounds Online does maintain strict procedures to insure public record information, that may have an adverse effect on a consumer, is accurate and update as required by the FCRA Section 613 (a)(1)(2).


  7. Enforcement
    Backgrounds Online has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by (your business name), please visit the BBB EU SAFE HARBOR web site at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.
Children's Online Privacy Protection Act
Backgrounds Online's website is not intended for children under the age of 13 and we will not knowingly collect any personal information on individuals in this age group.

Your Consent
By using our site, you consent to our website's privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

Jennifer Wiehl
Director of Operations
Backgrounds Online
1915 21st Street
Sacramento, CA 95811
support@backgroundsonline.com
800-838-4804 ext 5100